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25jl Privacy Policy

This policy explains what personal data 25jl collects from members in the Philippines, how we use it, and how we keep it safe. Please take a few minutes to read through it.

Last Updated: January 2026

How 25jl Approaches Your Privacy

Six commitments that define how we handle the personal data of every member on the platform.

We Collect Only What We Need

25jl collects personal data for specific, defined purposes — account registration, KYC verification, payment processing, and platform security. We do not collect data beyond what is necessary for these functions.

We Do Not Sell Your Data

Your personal information is never sold to third parties for advertising, profiling, or marketing purposes. Data shared with service providers is limited to what those providers need to deliver their services to 25jl.

SSL Encryption on Every Session

All interactions between your browser and 25jl are protected by SSL/TLS encryption. This applies to login, deposits, game sessions, and account management — your data is not transmitted in plain text at any point.

You Control Your Account Data

Members can request access to, correction of, or deletion of their personal data held by 25jl, subject to our legal retention obligations. Requests can be submitted through the customer support channel on the platform.

KYC Data Is Handled Carefully

Identity documents and address verification materials submitted during KYC are handled with strict access controls. Only authorised team members involved in the verification process can access this information.

Marketing Communications Are Optional

If 25jl sends promotional communications, members are able to opt out at any time. Opting out of marketing does not affect your account access, game availability, or any core platform function.

Contents

This Privacy Policy applies to all members and visitors of the 25jl platform at 25jl.vu. It should be read alongside our Terms & Conditions. By registering an account or using the platform, you confirm that you have read and understood this policy.

1 Introduction

25jl ("we," "us," or "the platform") is committed to protecting the privacy of all members who use the 25jl platform, including those accessing from Manila, Cebu, Davao, Quezon City, and other locations across the Philippines. This Privacy Policy describes how we collect, use, store, and protect personal data in connection with your use of 25jl.vu.

We process personal data in accordance with applicable Philippine data protection requirements. The data controller for information collected through 25jl.vu is 25jl. If you have any questions about how your data is handled, you can reach our support team through the live chat function available on the platform.

2 Data We Collect

We collect personal data in the following categories:

Category Examples When Collected
Identity Data Full name, date of birth, government ID details Registration & KYC verification
Contact Data Email address, mobile number Registration
Financial Data Bank account details, e-wallet identifiers (GCash, Maya) Deposit & withdrawal setup
Verification Data Government-issued photo ID, proof of address documents KYC process
Transaction Data Deposit and withdrawal history, bet records, win/loss history Platform use
Technical Data IP address, device type, browser, session timestamps Automatically during platform access
Usage Data Game preferences, session duration, feature interactions Automatically during platform use

We do not collect payment card numbers or cryptocurrency wallet addresses, as these are not accepted payment methods on the 25jl platform. All financial transactions are handled in Philippine Peso through local bank transfers and Philippine e-wallet services.

3 How We Use Your Data

Your personal data is used for the following purposes:

  • Account management: To create, maintain, and secure your 25jl account, and to authenticate your identity when you log in.
  • KYC and compliance: To verify your identity and age in line with our regulatory obligations, and to comply with anti-money laundering (AML) requirements.
  • Payment processing: To process deposits and withdrawals in PHP through your registered payment method and to confirm that funds are sent to or received from accounts in your own name.
  • Platform security: To detect and prevent fraud, cheating, account abuse, and other prohibited activity described in our Terms & Conditions.
  • Customer support: To respond to queries, investigate complaints, and assist with account issues through our support channels.
  • Service improvement: To understand how members use the platform and to improve game offerings, payment flows, and overall platform experience.
  • Marketing communications: Where you have consented, to send promotional offers, bonus information, and updates about 25jl. You can opt out at any time.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without appropriate safeguards.

4 Sharing of Data

25jl does not sell personal data. We share data with third parties only in the following circumstances:

  • Payment service providers: We share the financial information necessary to process your deposits and withdrawals with Philippine bank and e-wallet payment partners. These providers are contractually bound to use your data only for the purpose of processing your transactions.
  • Identity verification services: KYC documentation may be processed by third-party identity verification services operating under strict confidentiality obligations.
  • Game and content providers: Some game titles on the platform are powered by third-party software providers. Technical data (e.g. session identifiers) may be shared with these providers as part of game delivery, but personally identifying information is not passed to them.
  • Legal and regulatory requirements: We may disclose data to Philippine authorities or law enforcement agencies when required to do so by applicable law or in connection with a legitimate legal process.

Any third party with whom we share personal data is required to implement appropriate data protection measures. We do not permit third parties to use your data for their own marketing purposes.

5 Data Retention

We retain personal data for as long as your account is active and for a period thereafter as required by our legal and compliance obligations. Specific retention periods include:

  • Account and identity information is retained for a minimum period following account closure in line with AML requirements.
  • Transaction records (deposits, withdrawals, bet history) are retained for the period required for financial compliance and dispute resolution.
  • Technical and usage data is typically retained for shorter periods unless it is needed for an ongoing security review or investigation.

When personal data is no longer required and there is no legal obligation to retain it, we delete or anonymise it securely. You may request early deletion of your data, but we may not be able to fulfil this request for data subject to mandatory retention requirements.

6 Security Measures

25jl applies a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These include:

  • SSL/TLS encryption applied to all sessions on the platform.
  • OTP (one-time password) verification for account login and sensitive account actions.
  • Access controls limiting who within the 25jl team can access member personal data.
  • Secure storage of KYC documents with restricted staff access.
  • Regular monitoring for unusual account activity and potential security incidents.

While we take strong measures to protect your data, no online platform can guarantee absolute security. You can help protect your account by keeping your login credentials private and never sharing them with anyone. If you suspect your account has been accessed without your authorisation, contact 25jl support immediately through the platform.

7 Your Data Rights

As a member of 25jl, you have the following rights with respect to the personal data we hold about you:

Your Privacy Rights at 25jl

  • Right of Access: You can request a copy of the personal data 25jl holds about you.
  • Right to Correction: You can ask us to correct inaccurate or incomplete information in your account.
  • Right to Deletion: You can request deletion of your personal data, subject to our legal retention obligations.
  • Right to Restrict Processing: In certain circumstances, you can ask us to limit how we use your data.
  • Right to Object to Marketing: You can opt out of marketing communications at any time without affecting your platform access.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact the 25jl support team through the live chat on the platform. We aim to respond to all data requests within a reasonable timeframe. Some requests may require us to verify your identity before we can proceed.

8 Cookies and Tracking Technologies

25jl uses cookies and similar technologies to deliver and improve the platform experience. Cookies are small data files stored in your browser that help the platform remember your session, preferences, and settings.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function correctly. These include session authentication tokens and security cookies. These cannot be disabled without affecting your ability to use the platform.
  • Analytics cookies: Used to understand how members navigate the platform — which pages they visit, how long sessions last, and where members encounter friction. This data is aggregated and not individually identifying.
  • Preference cookies: Used to remember your settings and preferences, such as language or display options, across sessions.

You can manage cookie settings through your browser. Note that disabling essential cookies will affect your ability to log in and use the platform. Analytics and preference cookies can generally be disabled without impacting core functionality.

9 Minors and Age Restriction

25jl strictly enforces a 21+ age restriction across the platform. We do not knowingly collect personal data from individuals under 21 years of age. Age is verified as part of the KYC process before full account access is granted.

If we become aware that an account is held by a person under 21 years old, the account will be immediately suspended, all activity reviewed, and the member's data handled in line with applicable requirements. Parents or guardians who believe a minor has registered an account on 25jl should contact our support team immediately through the platform so the matter can be investigated and resolved promptly.

10 Updates to This Policy

25jl may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. The "Last Updated" date at the top of this page reflects the most recent revision. When material changes are made, members will be notified through the platform or via the contact details associated with their account.

Continued use of the 25jl platform after changes to this Privacy Policy are published constitutes your acceptance of the updated terms. If you do not agree with any changes, please stop using the platform and contact support to arrange account closure and data deletion where applicable.

For any questions about this Privacy Policy or how 25jl handles your personal data, please reach out through the live chat support function available on the platform.

21+ Only – Play Within Your Means

25jl is an entertainment platform. All games involve financial risk and no outcome is guaranteed. Please game responsibly. Visit our Responsible Gaming page for tools, resources, and support options available to Filipino players.

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By registering you confirm you are 21+ and agree to our Terms & Conditions and this Privacy Policy.